Caterpillar Shop Floor Automation – Digital Job Card Assignment and Shift Tracking

Shop Floor Automation

Shop Floor Solution to simplify the laborious manual process of assigning job cards to the operators on a day-to-day basis.
Client
Caterpillar
Platform
Web and Mobile
Industry
Manufacturing
Technology
Angular, .NET Core, React Native
Venkat Ramakannaian – Facility Manager, CaterpillarGeneric grayscale avatar of a man with short hair wearing a suit and tie.
Venkat Ramakannaian
Facility Manager - Caterpillar
The team is young and enthusiastic and are eager to provide solutions to the complex tasks with ease. Nice team to work with. Look forward to work for more projects.

40%

Increased Labour Efficiency

60%

Increased Productivity

70%

Reduction in Shift Handover

80%

Reduction in Data Entry

About

Our client is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and also provides financing and related services through its Financial Products segment.

Business Challenges

The shop floor comprises supervisors and operators. Supervisors have to schedule job cards for the operators. They should also measure their performances at the end of the day. This was performed manually by the client. The process was time-consuming, lacked accuracy which impacted their overall productivity and efficiency.

Solution

The solution simplified the laborious manual process of assigning job cards to the operators on a day-to-day basis. The plant supervisors were able to assign tasks with a touch of a button and the operators were able to update their job details, factors impacting efficiency by the end of the day without breaking a sweat. The shop floor digitization solution reduced the time and cost involved in the process and made the process completely paperless.

Our Approach

1
Discovery & Strategy
Conduct in-depth analysis and identified key inefficiencies.
2
Tech Implementation
Integrated AI-powered tools to steer development activities.
3
Deployment & Support
Launched the solution and provided continuous support.

Our Steps

1
Task Updates
Operators update task status easily via mobile app.
2
Dynamic Assignment
Reassign tasks seamlessly for next day or shift.
3
Visual Tracking
Managers track productivity and progress via dashboards.

Outcome

  • Improved Productivity – Streamlined task updates and dynamic reassignment boosted efficiency.
  • Real-Time Visibility – Managers gained instant insights through interactive dashboards.
  • Better Coordination – Enhanced communication between operators, supervisors, and managers.
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    Frequently Asked Questions

    How did Caterpillar digitize its shop floor job card assignment process?

    Hakuna Matata replaced Caterpillar's manual job card system with a digital platform where plant supervisors assign tasks with a single tap and operators update their job details and efficiency factors at end of shift — eliminating paperwork entirely and reducing the time and cost of the process.

    What productivity gains did Caterpillar achieve with shop floor automation?

    The shop floor automation solution delivered a 60% increase in overall productivity, 40% improvement in labour efficiency, 70% reduction in data entry time, and an 80% reduction in shift handover time — giving supervisors and managers real-time visibility through interactive dashboards.

    What technology stack powers Caterpillar's shop floor automation solution?

    The solution was built using Angular and .NET Core for the web-based supervisor dashboard, and React Native for the mobile app used by shop floor operators — enabling cross-platform access across both web and mobile devices on the factory floor.

    How does the shop floor mobile app help operators and supervisors coordinate shift handovers?

    Operators update task status and log efficiency factors directly via the mobile app, while supervisors can dynamically reassign tasks for the next shift or day with a single action. This real-time coordination cut shift handover time by 80% and eliminated the accuracy issues caused by manual tracking.

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