Cloud Platform for EV Charging Management | OnePlugEV
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About
OnePlugEV, founded by a visionary entrepreneur from Tirupur, set out to simplify EV charging. Instead of building for just one station, the goal expanded to create an ecosystem that empowers small and medium EV charging businesses to thrive with enterprise-grade tools and support.
Business Challenges
OnePlugEV faced several industry hurdles:
- Payment System Friction – Customers disliked maintaining multiple wallets across different charging apps.
- Non-Standardized Hardware – Variations in OCPP compliance caused interoperability issues and poor charging experiences.
- Financial Constraints – As a startup, they had to maximize open-source tech and manage infrastructure costs carefully.
- Diverse Customer Behaviour – Drivers had different expectations, requiring fast, reliable, and seamless charging.
Solution
Hakuna Matata Solutions, in partnership with AddrEnergy, developed a cloud-based EV charging management platform in just four months.
The solution provided:
- Ready Technical Platform – Enabling new entrants to go live quickly.
- Smart Hardware Compatibility – Curated list of certified chargers with automated OCPP compliance testing.
- Seamless Payments – Integrated billing and transactions without the hassle of multiple wallets.
- Optimized Infrastructure – Leveraging open-source stacks for cost efficiency and scalability.
- Customer-Centric UX – Mobile-first design tailored for drivers always on the move.
Our Approach
Our Steps
Outcome
The impact was measurable and immediate:
- Utilization rate: Exceeded the industry best (15–20%) within months of launch.
- Downtime hours: Lower than the industry average (<3%), ensuring reliability.
- Repeat customer rate: Surpassed the 40% industry benchmark, proving loyalty.
- NPS (Net Promoter Score): Strong customer advocacy, signaling long-term adoption.
Frequently Asked Questions
How do you build an EV charging management platform from scratch?
By combining OCPP-compliant hardware integration, cloud-native backend, and a mobile-first customer app. OnePlugEV went from zero to live in four months with under 2% downtime.
What is OCPP and why does it matter for EV charging operators?
OCPP (Open Charge Point Protocol) is the industry standard for communication between charging stations and management software. Without it, operators are locked into proprietary hardware ecosystems.
What is the ROI of a cloud-based EV charging platform for small operators?
OnePlugEV exceeded the 15-20% industry utilization benchmark within months of launch, with a 40% repeat customer rate — proving enterprise-grade tools work for small and mid-size operators.
How long does it take to build an EV charging SaaS platform?
The OnePlugEV platform was built in four months, covering cloud infrastructure, OCPP compliance, mobile app, payment integration, and operator onboarding tools.
Selected Work
Ready to Power the EV Revolution?
